jia777 Terms & Conditions

1 Introduction

Welcome to jia777. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("User", "Player", "you") and jia777 ("we", "us", "our", "the Platform") governing your access to and use of the jia777 website located at https://jia777.app, including all associated services, games, betting markets, payment systems, promotional programmes, and any other features made available through the Platform.

jia777 operates as an online casino and sports betting platform specifically designed to serve the Bangladesh market. The Platform offers casino games, live dealer tables, sports betting markets including cricket, and a range of ancillary services. All services are provided in English and all financial transactions are denominated in Bangladeshi Taka (BDT), with the ৳ symbol used throughout.

By accessing, browsing, registering on, or otherwise using jia777 in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close any account you hold with jia777.

2 Eligibility

Access to and use of jia777 is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and at all times during the use of the Platform:

• You must be at least 18 years of age. jia777 maintains a zero-tolerance policy for underage gambling. Any account found to be held by a person under the age of 18 will be immediately suspended and all balances forfeited pending investigation.
• You must be a natural person accessing the Platform for personal, non-commercial use. Corporate entities, automated systems, bots, and scrapers are not permitted to register accounts.
• You must not be accessing jia777 from a jurisdiction where online gambling is explicitly prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your location.
• You must not be subject to a self-exclusion order, whether requested by yourself through jia777's responsible gaming tools or imposed by jia777 as a result of a prior Terms violation.
• You must have full legal capacity to enter into a binding agreement and must not be acting under any form of legal incapacity or guardianship that would prevent you from entering into contractual obligations.

jia777 reserves the right to request documentary proof of age and identity at any stage. Failure to provide satisfactory verification documents within a reasonable timeframe will result in account suspension and, where applicable, forfeiture of pending withdrawals until identity is confirmed.

3 Account Registration

To access the full range of jia777 services, including depositing funds, placing bets, and withdrawing winnings, you must complete the account registration process. During registration, you are required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, email address, and mobile number. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.

Each individual is permitted to hold one (1) account only on jia777. The creation of multiple accounts by the same individual — whether under different names, email addresses, mobile numbers, or payment method identifiers — is strictly prohibited. jia777 employs technical and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended and outstanding balances may be forfeited.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. jia777 will never ask you to disclose your password via email, live chat, or any other channel. You must notify jia777 immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

jia777 reserves the right to refuse account registration to any applicant at its sole discretion without being required to provide a reason for such refusal.

4 Deposits and Withdrawals

jia777 supports a range of deposit and withdrawal methods specifically selected to serve the Bangladesh market. Currently accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional methods may be added or removed from time to time at jia777's discretion.

Deposits:

• The minimum deposit amount is ৳300. There is no maximum deposit limit for standard accounts, though enhanced verification may be required for large deposits.
• Deposits via bKash, Nagad, and Rocket are typically credited to your jia777 wallet within 30 seconds of successful transaction confirmation.
• Card deposits via Visa or Mastercard may take up to 5 minutes to reflect in your account balance depending on your issuing bank's processing time.
• You may only deposit funds from a payment source that is registered in your own name. Third-party deposits are strictly prohibited.
• jia777 does not charge a fee on deposits; however, your payment provider may apply their own transaction fees.

Withdrawals:

• The minimum withdrawal amount is ৳500. Withdrawals below this threshold will not be processed.
• All withdrawals must be made to a payment method registered in the same name as the jia777 account holder. Withdrawals to third-party accounts will not be processed under any circumstances.
• Withdrawals are subject to completion of the jia777 KYC verification process. Unverified accounts may have withdrawals held pending submission of required documentation.
• Standard withdrawal processing time is within 24 hours for verified accounts. During peak periods, processing may take up to 48 hours.
• Where a bonus has been credited to your account, withdrawals may be subject to fulfilment of applicable wagering requirements before funds become withdrawable.
• jia777 reserves the right to conduct enhanced due diligence on any withdrawal request, including requesting source-of-funds documentation for large withdrawal amounts.

5 Bonuses and Promotions

jia777 offers promotional bonuses, free spins, cashback rewards, and other incentive programmes to eligible account holders from time to time. The availability, value, and terms of each promotion are set out in the specific promotion's individual terms, which are published on the relevant promotional page of the Platform and form part of these Terms by reference.

The following general conditions apply to all jia777 bonuses unless a specific promotion's terms expressly state otherwise:

• Bonuses are available to eligible players aged 18 and above only. jia777 reserves the right to determine eligibility at its sole discretion.
• Each bonus is subject to a wagering requirement, which specifies the total amount that must be wagered before bonus funds or winnings derived from bonus funds can be withdrawn. The applicable wagering requirement multiplier is stated in each promotion's specific terms.
• Bonus funds and any winnings generated from bonus funds are not withdrawable until the applicable wagering requirement has been fully satisfied.
• jia777 reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice. Where a bonus has already been credited to an account, reasonable notice will be provided before any modification takes effect.
• Bonuses may not be combined unless explicitly stated. Where multiple bonuses are active on an account, they are utilised in the order in which they were credited.
• The use of multiple accounts, collusive play, arbitrage betting, or any other form of bonus abuse will result in forfeiture of all bonus funds and may lead to account suspension.
• Free spins awarded as part of a promotion have a default value stated in the relevant promotion's terms and any winnings from free spins are credited as bonus funds subject to the applicable wagering requirement.

jia777 periodically runs seasonal promotions aligned with major Bangladesh events including Eid, Pohela Boishakh, Victory Day, and the BPL cricket season. All such promotions are governed by their individual terms and the general bonus conditions set out above.

6 Game Rules and Fairness

All casino games and betting markets available on jia777 are provided by licensed third-party software providers including, but not limited to, Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and Play'n GO. Each game is subject to the individual rules published within the game interface and to the provider's own terms and technical standards.

All games on jia777 that use a Random Number Generator (RNG) are certified by the relevant software provider's testing and certification regime. This certification confirms that game outcomes are statistically random, unpredictable, and cannot be influenced by the Platform, the provider, or the player.

Live dealer games provided by Evolution Gaming and Ezugi are conducted by human dealers in real time at licensed studio facilities. These games are subject to the rules displayed within each live game interface.

Sports betting markets, including cricket betting covering BPL, IPL, T20 World Cup, and Bangladesh Tigers bilateral series, are subject to the specific rules of each market as displayed on the relevant betting page. In the event of a dispute regarding the outcome of a bet, jia777's decision shall be final after review of all available evidence including official match data.

7 Responsible Gaming

jia777 is firmly committed to promoting responsible gaming practices and minimising the risk of gambling-related harm among its users. Gambling is intended to be an enjoyable leisure activity, and jia777 provides a comprehensive set of tools to help players maintain control of their gambling behaviour.

The following responsible gaming tools are available to all jia777 account holders at no charge:

• Deposit Limits: Players may set daily, weekly, or monthly caps on the total amount they are permitted to deposit into their jia777 account. Limits take effect immediately when set and can only be increased after a 7-day cooling-off period.
• Session Time Alerts: Players may configure automatic alerts that notify them when their playing session has reached a specified duration. This tool is designed to encourage regular breaks and maintain awareness of time spent on the Platform.
• Cool-Off Periods: Players may take a temporary break from jia777 for a period of their choosing, ranging from 24 hours to 30 days. During a cool-off period, the player's account will not accept deposits or allow gameplay.
• Self-Exclusion: Players who feel that their gambling has become problematic may apply for self-exclusion, which results in the permanent or long-term suspension of their account. Self-exclusion takes effect immediately and cannot be reversed during the selected exclusion period. jia777 will not send any marketing communications to self-excluded players.
• Reality Checks: Players may opt in to receive periodic on-screen reminders during gameplay sessions showing the total amount of time played and net win/loss for the current session.

Access to jia777 is limited to adults aged 18 and above. If you are concerned that a minor may be accessing your account, please contact our support team immediately and consider activating parental controls on your device.

If you or someone you know is experiencing difficulties related to gambling, please contact the jia777 support team at [email protected]. Our support team is available 24 hours a day, 7 days a week, and is trained to provide confidential guidance and to facilitate access to responsible gaming tools without delay.

8 Prohibited Conduct

The following actions are strictly prohibited on jia777. Engaging in any of the conduct listed below constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of all balances, and reporting to relevant authorities where applicable:

• Registering more than one account, whether under your own identity or using false information belonging to another person.
• Providing false, misleading, or fraudulent information during registration, verification, or any other interaction with jia777.
• Using stolen, unauthorised, or fraudulently obtained payment credentials to fund a jia777 account.
• Engaging in money laundering or using jia777 for any activity that may constitute a criminal offence under applicable law.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform in a manner that simulates or replaces human gameplay.
• Exploiting software errors, bugs, or glitches in any game or Platform feature for financial gain. Any winnings derived from exploiting such errors are void and will be reclaimed.
• Engaging in collusive play with other players, including in live poker or other competitive game formats, to gain an unfair advantage.
• Engaging in arbitrage betting, matched betting using bonus funds, or any systematic strategy designed to exploit promotional offers in a manner not intended by jia777.
• Accessing jia777 from a jurisdiction where doing so is explicitly prohibited by local law, or using VPNs, proxies, or other IP-masking tools to circumvent geographic restrictions.
• Harassing, threatening, or abusing jia777 staff or other players through any communication channel provided by the Platform.
• Attempting to access, modify, or interfere with any part of the jia777 Platform's source code, infrastructure, or data systems.

Where jia777 identifies prohibited conduct, it reserves the right to take immediate action including account suspension, balance forfeiture, and referral to law enforcement authorities, without being required to provide prior notice or a reason.

9 Intellectual Property

All content on the jia777 Platform, including but not limited to the website design, layout, graphics, logos, trademarks, text, software, game interfaces, betting market displays, promotional materials, and any other content created by or for jia777, is the exclusive intellectual property of jia777 or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jia777 Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, publish, or transmit any part of the Platform's content without prior written consent from jia777.
• Modify, adapt, translate, reverse-engineer, decompile, or create derivative works based on any part of the Platform.
• Use any jia777 trademark, logo, or brand identifier in any manner that could cause confusion, misrepresentation, or reputational harm to jia777.
• Frame, scrape, or systematically extract data from the Platform using automated tools or manual processes for commercial purposes.

Game content made available on jia777 remains the intellectual property of the respective third-party software providers (such as Pragmatic Play, Evolution Gaming, Ezugi, and others). Any use of such content outside the Platform is governed by those providers' own intellectual property policies.

10 Limitation of Liability

To the fullest extent permitted by applicable law, jia777 excludes all warranties, representations, and conditions — whether express, implied, or statutory — regarding the Platform, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

jia777 shall not be liable for any loss or damage of any kind, whether direct, indirect, incidental, consequential, special, or punitive, arising out of or in connection with:

• Your use of, or inability to use, the jia777 Platform or any of its features.
• Any interruption, suspension, or termination of the Platform or any service provided through it.
• Any technical malfunction, server downtime, data loss, or unauthorised access to your account.
• Any decision made by you in reliance on information provided on the Platform, including odds, game results, or promotional details.
• Losses arising from gambling activity conducted on the Platform, including but not limited to wagering losses, bonus forfeiture, or account balance reductions.
• Any third-party service provider's actions or omissions, including payment processors, game providers, and network operators.

Where liability cannot be excluded by law, jia777's total aggregate liability to you for any single claim or series of related claims shall not exceed the total amount deposited by you into your jia777 account in the 30-day period immediately preceding the event giving rise to the claim.

11 Privacy and Data Protection

jia777 collects, stores, and processes personal data in accordance with its Privacy Policy, which is published at https://jia777.app/privacy-policy and forms an integral part of these Terms. By using jia777, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jia777 implements industry-standard security measures including 256-bit SSL encryption to protect personal and financial data transmitted between your device and the Platform. However, no system is entirely immune to security risks, and jia777 cannot guarantee absolute security of data transmitted over the internet.

jia777 will not sell, rent, or share your personal data with unaffiliated third parties for their own marketing purposes. Personal data may be shared with regulated third-party service providers (including payment processors and identity verification services) solely to the extent necessary to provide the services described in these Terms.

For full details of how jia777 collects, uses, stores, and protects your personal data, including your data rights under applicable law, please review the Privacy Policy.

12 Amendments to These Terms

jia777 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they significantly alter your rights or obligations under this Agreement — jia777 will provide reasonable advance notice via the email address registered to your account or via a prominent notice on the Platform.

Non-material amendments, including corrections of typographical errors, clarifications of existing provisions, and updates to reflect changes in payment methods or game providers, may be made without prior notice and will take effect immediately upon publication on the Platform.

Your continued use of jia777 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and, if you wish, request account closure by contacting [email protected].

The date on which these Terms were last updated is indicated at the top of this page and in the Table of Contents sidebar. We recommend that you review these Terms periodically to remain informed of your rights and obligations.

13 Governing Law and Disputes

These Terms, and any dispute, claim, or matter arising out of or in connection with these Terms or the use of the jia777 Platform, shall be governed by and construed in accordance with applicable law. jia777 operates with reference to the laws and regulations applicable in the jurisdiction in which it is incorporated and licensed.

In the event of any dispute between you and jia777 arising from these Terms or your use of the Platform, the following process applies:

1. Informal Resolution: You should first attempt to resolve the dispute informally by contacting jia777's customer support team at [email protected]. jia777 commits to responding to all formal complaints within 5 business days and to making a genuine effort to reach an amicable resolution.
2. Formal Complaint: If informal resolution is unsuccessful, you may escalate your complaint in writing to jia777's complaints department. jia777 will provide a final written response within 28 calendar days of receiving a formal written complaint.
3. Dispute Resolution: Where a complaint cannot be resolved through the above process, both parties agree to engage in good-faith mediation before initiating any formal legal proceedings.

Notwithstanding the above, jia777 reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property rights or to prevent irreparable harm.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the jia777 Platform, please contact our customer support team using the following details:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Languages: English
• Live Chat: Available directly through the jia777 Platform when logged in to your account

For responsible gaming inquiries, account self-exclusion requests, or to report concerns about underage gambling, please contact our dedicated responsible gaming support line at [email protected] with the subject line "Responsible Gaming Request". All such inquiries are treated with strict confidentiality and handled as a priority.